BM
Bonolo M
1 reviews | Active since Jul 2024
19 Jul 2024, 23:17
Bull**** information from Agents
I have just realises that the phone I thought I would be owning in the next 12 months after paying the installment actually I have to purchase after that 12 months. And that I am paying double for the phone that I won't own and will ne paying it for 14 months instead of 12 months. Now they are not replying my emails as I want to cancel the contract
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Foneyam's replyOfficial
13 Sept 2024, 16:55 Hello Bonolo,
Please accept our apology for the delayed response.
Thank you for getting in touch with us to raise your concern.
FoneYam offers affordable access to a smartphone.
At the end of your rental period, you have first option to purchase the device at fair market value or alternatively return the device to a PEP store.
This information is shared during the application process.
We have reached out to you telephonically and you confirmed that based on the information we provided, you are comfortable to continue with your rental contract.
Sincerely
FoneYam Customer Services
Please accept our apology for the delayed response.
Thank you for getting in touch with us to raise your concern.
FoneYam offers affordable access to a smartphone.
At the end of your rental period, you have first option to purchase the device at fair market value or alternatively return the device to a PEP store.
This information is shared during the application process.
We have reached out to you telephonically and you confirmed that based on the information we provided, you are comfortable to continue with your rental contract.
Sincerely
FoneYam Customer Services
Foneyam's reply13 Sept 2024, 16:55
Official
Hello Bonolo,
Please accept our apology for the delayed response.
Thank you for getting in touch with us to raise your concern.
FoneYam offers affordable access to a smartphone.
At the end of your rental period, you have first option to purchase the device at fair market value or alternatively return the device to a PEP store.
This information is shared during the application process.
We have reached out to you telephonically and you confirmed that based on the information we provided, you are comfortable to continue with your rental contract.
Sincerely
FoneYam Customer Services
Please accept our apology for the delayed response.
Thank you for getting in touch with us to raise your concern.
FoneYam offers affordable access to a smartphone.
At the end of your rental period, you have first option to purchase the device at fair market value or alternatively return the device to a PEP store.
This information is shared during the application process.
We have reached out to you telephonically and you confirmed that based on the information we provided, you are comfortable to continue with your rental contract.
Sincerely
FoneYam Customer Services