BM
Boitumelo M

1 reviews | Active since Jan 2025

27 Apr 2026, 13:17

Blocked phone by Fone yam

I paid my account on the 23rd today my phone is blocked.

I went to the nearest pep stores but the consultant is unable to help no one over 5 people complain about the matter.

0
Replies (3)
Foneyam
Foneyam's reply28 Apr 2026, 16:41
Official
Hello  Boitumelo,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services 
 
Foneyam
Foneyam's reply30 Apr 2026, 15:46
Official
Hello  Boitumelo ,

As per our recent telephonic conversation we can confirm that the matter has been escalated to the relevant department for further review.

Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply05 May 2026, 09:28
Official
Hello  Boitumelo,

As per our recent telephonic conversation you have confirmed that the matter is resolved.

Sincerely                                                                                         
FoneYam Customer Services