Blocked fone

Item: Foneyam
Rating: 1
Author: Pauline T

My fone has an error message on it, been on the line with foneyam for almost a week with no joy to unblock this fone, the service provided by foneyam is disgusting. My fone is blocked and they unable to unblock the device. I will not be making any payments until foneyam unblocks this device. Nobody has the decency to call you back to resolve your query.

Helpful (0)

Replies (3)

Foneyam's replyOfficial

21 Jan 2026, 16:46

Hello Pauline,

Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.

Sincerely
FoneYam Customer Services

Foneyam's reply21 Jan 2026, 16:46

Official

Foneyam's replyOfficial

22 Jan 2026, 16:36

Hello Pauline,

We have attempted to contact you with no success.

Please advise on a convenient time to call you.

Sincerely
FoneYam Customer Services

Foneyam's reply22 Jan 2026, 16:36

Official

Hello Pauline,

We have attempted to contact you with no success.

Please advise on a convenient time to call you.

Sincerely
FoneYam Customer Services

Foneyam's replyOfficial

26 Jan 2026, 13:46

Hi Pauline,

Thank you for taking my call and letting me know that you now have full access to your device.

Wishing you a pleasant week ahead.

Regards,
Foneyam Customer Service

Foneyam's reply26 Jan 2026, 13:46

Official

Hi Pauline,

Thank you for taking my call and letting me know that you now have full access to your device.

Wishing you a pleasant week ahead.

Regards,
Foneyam Customer Service