HA
Hussain A
1 reviews | Active since Apr 2026
21 Apr 2026, 17:31
Bad service dont. Use it
The worst experience ever when you pay before your due date they give you a slip says paid yet they still ask you pay saying you never pay i spoke to a agent today and asked for a email to show proof of payment on they side she was very rude on the sall and did not bring her supervisor when I called back to speak to a supervisor named Denis he did not return my call
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Foneyam's replyOfficial
22 Apr 2026, 09:37Hi Mr. Hussain,
Thank you for taking the time to speak with us yesterday and for providing your feedback regarding your recent interaction with one of our consultants.Please accept our sincerest apologies for the frustration this experience may have caused. We remain committed to delivering the highest level of service and supporting our customers to the best of our ability.
We are pleased to confirm that your payment-related issue has now been resolved.
As discussed, the matter has been escalated to a member of our leadership team for further review, and feedback will be shared with you once the investigation has been concluded.
Thank you for being a valued customer, and we appreciate your continued support.
Wishing you a great day further.
Regards,
FoneYam Customer Service
Thank you for taking the time to speak with us yesterday and for providing your feedback regarding your recent interaction with one of our consultants.Please accept our sincerest apologies for the frustration this experience may have caused. We remain committed to delivering the highest level of service and supporting our customers to the best of our ability.
We are pleased to confirm that your payment-related issue has now been resolved.
As discussed, the matter has been escalated to a member of our leadership team for further review, and feedback will be shared with you once the investigation has been concluded.
Thank you for being a valued customer, and we appreciate your continued support.
Wishing you a great day further.
Regards,
FoneYam Customer Service
Foneyam's reply22 Apr 2026, 09:37
Official
Hi Mr. Hussain,
Thank you for taking the time to speak with us yesterday and for providing your feedback regarding your recent interaction with one of our consultants.Please accept our sincerest apologies for the frustration this experience may have caused. We remain committed to delivering the highest level of service and supporting our customers to the best of our ability.
We are pleased to confirm that your payment-related issue has now been resolved.
As discussed, the matter has been escalated to a member of our leadership team for further review, and feedback will be shared with you once the investigation has been concluded.
Thank you for being a valued customer, and we appreciate your continued support.
Wishing you a great day further.
Regards,
FoneYam Customer Service
Thank you for taking the time to speak with us yesterday and for providing your feedback regarding your recent interaction with one of our consultants.Please accept our sincerest apologies for the frustration this experience may have caused. We remain committed to delivering the highest level of service and supporting our customers to the best of our ability.
We are pleased to confirm that your payment-related issue has now been resolved.
As discussed, the matter has been escalated to a member of our leadership team for further review, and feedback will be shared with you once the investigation has been concluded.
Thank you for being a valued customer, and we appreciate your continued support.
Wishing you a great day further.
Regards,
FoneYam Customer Service