1 reviews | Active since Nov 2023
Bad service
This foneyam their ridiculous 🙄 and I am thinking now if their ****s In February I went to Ackermans Eastgate to buy phone, I met a guy who convinced me to take phone with foneyam so I can have credit record because I don't do credit things I am very scared I don't like, and the guys made it clear that it wasn't a contract thing, I can pay it in 3 months or 6 months and there's no interest fees, it's works like Pay3, now to only find out that it is a 12 months contract I'll only finish paying next year February while I was expecting to finish end of July... This is ridiculous and devastating 😞 😢 You guys are horrible, you're convincing people wrongly just to sell your products 🙄 😒 this is really bad and ****, it is unacceptable 😑 😢
Thank you for getting in touch with us to raise your concerns.
FoneYam is a rental product, making access to a smartphone possible to more consumers. At the end of your rental period, you have the first option to purchase the device at fair market value or alternatively return the device to a PEP store. This information was disclosed during your application, but we always strive to improve our communication.
Our attempts to contact you telephonically have been unsuccessful therefore we have reached out to you via email.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
FoneYam is a rental product, making access to a smartphone possible to more consumers. At the end of your rental period, you have the first option to purchase the device at fair market value or alternatively return the device to a PEP store. This information was disclosed during your application, but we always strive to improve our communication.
Our attempts to contact you telephonically have been unsuccessful therefore we have reached out to you via email.
Sincerely
FoneYam Customer Services