MM
Masabata M
1 reviews | Active since Mar 2025
23 Apr 2025, 17:17
Bad service
I have fully paid the phone, loaded data and sent the screenshot as per the call center but the phone is still blocked /locked.
Its been a month now even at the strore they are unable to help. The service is poor and frustrating.
Helpful (0)
Replies (5)0
Replies (5)
Foneyam's replyOfficial
23 Apr 2025, 17:26Hello Masabata,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply23 Apr 2025, 17:26
Official
Hello Masabata,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
25 Apr 2025, 11:08Hello Masabata,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply25 Apr 2025, 11:08
Official
Hello Masabata,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
MM
Masabata M's updateReviewer Update
29 Apr 2025, 14:34Good day Foneyam
I have not received any feedback or 48 hours passed?
I have not received any feedback or 48 hours passed?
MM
Masabata M's update29 Apr 2025, 14:34
Reviewer Update
Good day Foneyam
I have not received any feedback or 48 hours passed?
I have not received any feedback or 48 hours passed?
MM
Masabata M's updateReviewer Update
29 Apr 2025, 14:36Thank you for your help the phone is open
MM
Masabata M's update29 Apr 2025, 14:36
Reviewer Update
Thank you for your help the phone is open
Foneyam's replyOfficial
29 Apr 2025, 15:39Hello Masabata,
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely
FoneYam Customer Service
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely
FoneYam Customer Service
Foneyam's reply29 Apr 2025, 15:39
Official
Hello Masabata,
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely
FoneYam Customer Service
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely
FoneYam Customer Service