SM
Sinethemba M

1 reviews | Active since Jul 2022

19 Mar 2026, 12:36

bad service

they blocked my phone while I am not their customer when I report the matter to them, they said I must write them an email, I wrote many emails and today its day 4 with a blocked phone no assistance and they are ghosting me basically yet I'm not their customer ,I have never bought any phone under Foneyam .

0
Replies (3)
Foneyam
Foneyam's reply20 Mar 2026, 11:34
Official
Hi  Sinethemba,

As per our recent telephonic conversation the matter has escalated to the relevant department for further review.

Regards, 
Foneyam Customer Service 
Foneyam
Foneyam's reply31 Mar 2026, 10:35
Official
Hi  Sinethemba,

As per our recent telephonic conversation the matter has escalated to the relevant department for further review.

Regards, 
Foneyam Customer Service 
Foneyam
Foneyam's reply01 Apr 2026, 15:06
Official
Hi  Sinethemba,

Based on the information shared with you on our recent telephonic conversation the matter will be closed.

Regards, 
Foneyam Customer Service