JM
Jessica M

1 reviews | Active since Feb 2026

13 Feb 2026, 13:49

Bad service

Bad customer service Bad services I send them an email of my documents of claim on the 10th of Feb and till today I never got response if they received my documents and had to call them to ask if they received my email they said as long as I didn't get an automated email response it means they never got my email and I had to email again still never got any response and the waiting period of 30 days is insane your services ****en suck yerrrr you deserve to be shut down

0
Replies (2)
Foneyam
Foneyam's reply13 Feb 2026, 16:55
Official
Hello Jessica,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.    

Sincerely                                                                                         
FoneYam Customer Services                                                                                                                         
Foneyam
Foneyam's reply19 Feb 2026, 14:57
Official
 Hello Jessica, 

As per our recent telephonic conversation, we have provided feedback on the documents you submitted.

Kindly send the required documents to ***. Please note that our claims turn‑around time is 1–30 days from the date all relevant documents have been received.
Sincerely                                                                                         
FoneYam Customer Services