Bad service 👎

Item: Foneyam
Rating: 1
Author: Mmaseipati D

Bever take a Fone from Foneyam you will regret. I had a Out of box failure 3 days after taking the box but till today I haven't received a new fone. Even though their Ts&Cs say return it before 7 days and get a fone. It's been over a month now, all I get it runaround from Pep to foneyam from foneyam to Pep. Bad service

Helpful (0)

Replies (3)

Foneyam's replyOfficial

20 Jan 2025, 13:12

Hello Mmaseipati,

Thank you for getting in touch with us to raise your concerns.

We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.

Sincerely
FoneYam Customer Services

Foneyam's reply20 Jan 2025, 13:12

Official

Foneyam's replyOfficial

20 Jan 2025, 13:53

Hello Mmaseipati,

We have attempted to make contact with you with no success.

Please advise on a convenient time to call you.

Sincerely
FoneYam Customer Services

Foneyam's reply20 Jan 2025, 13:53

Official

Hello Mmaseipati,

We have attempted to make contact with you with no success.

Please advise on a convenient time to call you.

Sincerely
FoneYam Customer Services

Foneyam's replyOfficial

21 Jan 2025, 15:20

Hello Mmaseipati,

As per our telecoms, we can confirm that your query has been resolved.

Thank you for affording us the opportunity to assist.

Sincerely FoneYam Customer Services

Foneyam's reply21 Jan 2025, 15:20

Official

Hello Mmaseipati,

As per our telecoms, we can confirm that your query has been resolved.

Thank you for affording us the opportunity to assist.

Sincerely FoneYam Customer Services