Bad experience

Item: Foneyam
Rating: 1
Author: Thabo J

Good day I believe this is my second time writing a review about Foneyam, I'm still complaining with the same issue you can't tell me that my phone is not insured after the people you guys taught and rendered said my phone is insured and everything is good and I was paying in time to you guys, your people when I called told me that they'll fix the matter on hand but now to this date y'all still quiet but yet y'all still call me for money with rude assistance from your people, guys fix and do the right thing I regret ever trying your services jirre

Helpful (0)

Replies (2)

Foneyam's replyOfficial

14 Feb 2025, 14:50

Hello Thabo,

Thank you for getting in touch with us to raise your concerns.

We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.

Sincerely
FoneYam Customer Services

Foneyam's reply14 Feb 2025, 14:50

Official

Foneyam's replyOfficial

17 Feb 2025, 13:16

Hello Thabo,

As per our telecoms, we can confirm that your query has been resolved based on the information we have shared with you.

Thank you for affording us the opportunity to assist.

Sincerely FoneYam Customer Service

Foneyam's reply17 Feb 2025, 13:16

Official