DvdB
Daleen van den Berg
1 reviews | Active since Oct 2017
06 Nov 2024, 07:49
Bad Customer Services
I am very dissapoint with services and comminication from this company... Payment option unclear and no customer services. I tried to contact them to confirm payment options, when they failed to respond I went on the website to find banking details... was still wrong account. Now I am trying to get a refund to pay my account but because of their negligence my phone is now also been locked. Really Bad Customer services and now I am paying the price. PEP CELL, Tenacity Financial Services, FONEYAM
Helpful (0)
Replies (2)0
Replies (2)
Foneyam's replyOfficial
06 Nov 2024, 13:32Hello Daleen,
Thank you for getting in touch with us to raise your concerns.
As per our telecoms, we require documentation in order for us to investigate.
Sincerely FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
As per our telecoms, we require documentation in order for us to investigate.
Sincerely FoneYam Customer Services
Foneyam's reply06 Nov 2024, 13:32
Official
Hello Daleen,
Thank you for getting in touch with us to raise your concerns.
As per our telecoms, we require documentation in order for us to investigate.
Sincerely FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
As per our telecoms, we require documentation in order for us to investigate.
Sincerely FoneYam Customer Services
Foneyam's replyOfficial
18 Nov 2024, 12:21Hello Daleen ,
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
Foneyam's reply18 Nov 2024, 12:21
Official
Hello Daleen ,
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services