N
Ntshepeleng
1 reviews | Active since Jun 2024
10 Feb 2026, 13:58
Bad customer service
Bad customer service at Ackermans Kimberly by one of the consultant said his name is Thato David's ..he didn't even know the product that foneyam offer ..waited Fr over and hour to check stock then, with bad attitude instructed me to go to any other store to check Fr stock after doing application without if checking stock after I precise ask him to check stock ...he became rude and very aggressive started shouting and screaming at me and said it's my choice I can go
Helpful (0)
Replies (5)0
Replies (5)
Foneyam's replyOfficial
10 Feb 2026, 17:21Hello Ntshepeleng,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply10 Feb 2026, 17:21
Official
Hello Ntshepeleng,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
N
Ntshepeleng's updateReviewer Update
10 Feb 2026, 21:20Please do that urgently ..I went to Galeshewe Kimberly Ackermans got assistant..bt will really appreciate if you attend to the matter
N
Ntshepeleng's update10 Feb 2026, 21:20
Reviewer Update
Please do that urgently ..I went to Galeshewe Kimberly Ackermans got assistant..bt will really appreciate if you attend to the matter
Foneyam's replyOfficial
11 Feb 2026, 09:20Hello Ntshepeleng,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply11 Feb 2026, 09:20
Official
Hello Ntshepeleng,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
11 Feb 2026, 13:55 Hello Ntshepeleng,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply11 Feb 2026, 13:55
Official
Hello Ntshepeleng,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
12 Feb 2026, 08:51Hello Ntshepeleng,
As per our telephonic conversation, we can confirm that the matter has been resolved.
Sincerely
FoneYam Customer Services
As per our telephonic conversation, we can confirm that the matter has been resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply12 Feb 2026, 08:51
Official
Hello Ntshepeleng,
As per our telephonic conversation, we can confirm that the matter has been resolved.
Sincerely
FoneYam Customer Services
As per our telephonic conversation, we can confirm that the matter has been resolved.
Sincerely
FoneYam Customer Services