EM
Elizabeth M
1 reviews | Active since Feb 2026
11 Feb 2026, 12:11
Bad customer service
Bad services I send them an email of my documents of claim on the 8th of Feb and till today I never got response if they received my documents and had to call them to ask if they received my email they said as long as I didn't get an automated email response it means they never got my email and I had to email again still never got any response and the waiting period of 30 days is insane to think I wanted to take another phone after I finish this one Foneyam is a joke.
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Replies (3)0
Replies (3)
Foneyam's replyOfficial
11 Feb 2026, 17:04Hello Elizabeth ,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply11 Feb 2026, 17:04
Official
Hello Elizabeth ,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
EM
Elizabeth M's updateReviewer Update
11 Feb 2026, 19:06I didn't see any call please try reaching me on the number I provided to the agents anytime from 10am to 3pm if you can not go through on the one on my profile here ..I will be waiting for your call thanx.
EM
Elizabeth M's update11 Feb 2026, 19:06
Reviewer Update
I didn't see any call please try reaching me on the number I provided to the agents anytime from 10am to 3pm if you can not go through on the one on my profile here ..I will be waiting for your call thanx.
Foneyam's replyOfficial
12 Feb 2026, 11:52Hello Elizabeth ,
As per our recent telephonic conversation, we confirm that the documents have been received and will be forwarded to the relevant department for further review.
Please note that our claims department’s turnaround time is 1–30 days to provide an outcome after all required documents have been successfully received and reviewed.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation, we confirm that the documents have been received and will be forwarded to the relevant department for further review.
Please note that our claims department’s turnaround time is 1–30 days to provide an outcome after all required documents have been successfully received and reviewed.
Sincerely
FoneYam Customer Services
Foneyam's reply12 Feb 2026, 11:52
Official
Hello Elizabeth ,
As per our recent telephonic conversation, we confirm that the documents have been received and will be forwarded to the relevant department for further review.
Please note that our claims department’s turnaround time is 1–30 days to provide an outcome after all required documents have been successfully received and reviewed.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation, we confirm that the documents have been received and will be forwarded to the relevant department for further review.
Please note that our claims department’s turnaround time is 1–30 days to provide an outcome after all required documents have been successfully received and reviewed.
Sincerely
FoneYam Customer Services