VN
Velly N

1 reviews | Active since Jul 2023

11 Dec 2024, 09:49

Bad confusion

It's sounded good opportunity but end up stressing I started on 20 August 2024 and pay the amount then yesterday I just found out it's will end on 27 September 2025...they said it's only for 10 months but all of that is gone...it's very sadness.i was happy about 10 months contract.

0
Replies (2)
Foneyam
Foneyam's reply11 Dec 2024, 13:46
Official
Hello Velly ,                                                                                                                                                                                      

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Services
Foneyam
Foneyam's reply12 Dec 2024, 11:20
Official
 Hello Velly,  

As per our telecoms, we can confirm that your query has been resolved. 

Thank you for affording us the opportunity to assist.

Sincerely                                                                                         FoneYam Customer Services