TN
Thuli N

1 reviews | Active since Jun 2025

24 Jun 2025, 12:31

B

I would kindly say that this company is truly bad I have submitted all my documents on the 16th of June due that my phone was lost and did not get any feedback if my documents were correct....I just sent an email at *** but nothing I have been calling the agents and I am told to wait for 30 days how will I make my last payment without me even using the phone ...

0
Replies (6)
TN
Thuli N's update24 Jun 2025, 12:51
Reviewer Update
I think of even sueing this company because honestly I am feed up with their lies everyday same story
Foneyam
Foneyam's reply24 Jun 2025, 13:32
Official
Hello  Thuli,                                                                                                                                                                   

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Service
TN
Thuli N's update24 Jun 2025, 14:24
Reviewer Update
Can you please kindly get back to me on this number *** or ***
TN
Thuli N's update24 Jun 2025, 14:25
Reviewer Update
Please I need feedback by the end of the day please
Foneyam
Foneyam's reply24 Jun 2025, 16:20
Official
Hello Thuli,

Kindly note that we have not yet received the necessary documents required to proceed with your request.

We are awaiting the documents for us to refer them to the relevant department.

Sincerely                                                                                         
FoneYam Customer Services
Foneyam
Foneyam's reply24 Jun 2025, 17:04
Official
Hello  Thuli,  
 
Based on the information shared with you telephonically, we can confirm that your query has been resolved.
 
Thank you for affording us the opportunity to assist.
 Sincerely                                                                                         

FoneYam Customer Service