MJ
Mulene J

1 reviews | Active since Apr 2026

09 Apr 2026, 08:31

Angry customer

I first made an online payment on 6 April 2026, and the payment was not reflecting, then I went to Ackermans to make another payment in store on 8 April 2026 and the payment is still not reflecting. On my dashboard it shows payment due 10 April and I'm receiving messages that I must pay. I'm not happy at all with the service from this company. I want all my payments back that I have paid so far including the upfront payments that I have made😡

0
Replies (1)
Foneyam
Foneyam's reply10 Apr 2026, 17:05
Official
Hi Mulene, 

Thank you for taking my call and allowing me to review your payments. 
As discussed, I can confirm that we have received your payments and that they will allocated to your account on the due date.

Should you have any other concerns, please do not hesitate to reach out to us on ***

Wishing you a great weekend ahead.
Regards, 
FoneYam Customer Service