AR
Anelisa R
1 reviews | Active since Dec 2021
16 Sept 2025, 15:28
Angry
Pâyed my phone on 7 Sept, still not on, and I am expected to pay a full amount next month after having no service for a week going to a second one now
Helpful (0)
Replies (3)0
Replies (3)
Foneyam's replyOfficial
17 Sept 2025, 16:24Hello Anelisa,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply17 Sept 2025, 16:24
Official
Hello Anelisa,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
18 Sept 2025, 10:47Hello Anelisa
As per our telephonic conversation, this complaint was logged on behalf of a Foneyam rental account holder. You confirmed that the account holder is currently unavailable and requested a callback at 15:30 today.
We look forward to assisting you further and resolving the query.
Thank you for your patience.
Sincerely FoneYam Customer Service
As per our telephonic conversation, this complaint was logged on behalf of a Foneyam rental account holder. You confirmed that the account holder is currently unavailable and requested a callback at 15:30 today.
We look forward to assisting you further and resolving the query.
Thank you for your patience.
Sincerely FoneYam Customer Service
Foneyam's reply18 Sept 2025, 10:47
Official
Hello Anelisa
As per our telephonic conversation, this complaint was logged on behalf of a Foneyam rental account holder. You confirmed that the account holder is currently unavailable and requested a callback at 15:30 today.
We look forward to assisting you further and resolving the query.
Thank you for your patience.
Sincerely FoneYam Customer Service
As per our telephonic conversation, this complaint was logged on behalf of a Foneyam rental account holder. You confirmed that the account holder is currently unavailable and requested a callback at 15:30 today.
We look forward to assisting you further and resolving the query.
Thank you for your patience.
Sincerely FoneYam Customer Service
Foneyam's replyOfficial
19 Sept 2025, 12:35Hello Anelisa,
Based on the feedback during the telephonic interaction and your account status we can confirm that your matter has been resolved.
Thank you for affording us the opportunity to assist you.
Sincerely
FoneYam Customer Service
Based on the feedback during the telephonic interaction and your account status we can confirm that your matter has been resolved.
Thank you for affording us the opportunity to assist you.
Sincerely
FoneYam Customer Service
Foneyam's reply19 Sept 2025, 12:35
Official
Hello Anelisa,
Based on the feedback during the telephonic interaction and your account status we can confirm that your matter has been resolved.
Thank you for affording us the opportunity to assist you.
Sincerely
FoneYam Customer Service
Based on the feedback during the telephonic interaction and your account status we can confirm that your matter has been resolved.
Thank you for affording us the opportunity to assist you.
Sincerely
FoneYam Customer Service