am writing to report a double payment made on my FoneYam contract

am writing to report a double payment made on my FoneYam contract. I accidentally paid twice for the same month, and I urgently require a cash refund of the overpayment to my bank account. I am aware that FoneYam's standard policy is to credit overpayments to future months, but I cannot afford this and need the funds returned. I have already sent my proof of payment to ***. Please contact me immediately to process this reversal.