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Lesego M

1 reviews | Active since Dec 2023

19 Jan 2026, 08:29

Am so ****ed by foneyam..nxaa

Don't ever use foneyam ,I paid for a phone last week Monday ,is still locked ,tried to call the call center their consultants are rude ,they don't want to assist me ,am so frustrated because I use my phone to work as well ,I can't do anything, this is so annoying ,don't ever buy a phone using foneyam

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Replies (5)
Foneyam
Foneyam's reply20 Jan 2026, 11:48
Official
Hello  Lesego,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.            
                                                                                                                       
Sincerely                                                                                         
FoneYam Customer Service 
Foneyam
Foneyam's reply20 Jan 2026, 11:52
Official
Hello Lesego,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply20 Jan 2026, 16:15
Official
Hello Lesego,

We have attempted to contact you on the number provided above ,with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply21 Jan 2026, 14:07
Official
Hello Lesego,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply22 Jan 2026, 12:59
Official
Hello Lesego,

We have attempted to contact you on both listed numbers, but were unable to reach you.

Please note that multiple attempts were made without success. As a result, and due to our inability to make contact, we will need to mark this matter as resolved.

Should the rental account holder require further assistance, they are welcome to reach us using the contact details below:

Contact Centre: ***
Email: ***                                                                                                            
Sincerely                                                                                         
FoneYam Customer Services