AP
Anton P

1 reviews | Active since Mar 2009

08 Jan 2025, 10:58

Absolute incompetency and harassment

They keep on calling me, even after politely asking them to remove my number, as I do not and will never have a contract with them. The company is incapable of removing a number. The agents calling for this person also rude.

0
Replies (4)
Foneyam
Foneyam's reply08 Jan 2025, 12:48
Official
Hello Anton,                                                                                                                                                                                      

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Services

AP
Anton P's update08 Jan 2025, 14:16
Reviewer Update
I cannot believe the call I just received, insisting that I provide my ID number.
To Phoneyam: To insist that I give your company my ID number, is ridiculous. Remove my number from your database. I do not give consent to you, or your company or your affiliates to store, or use my personal details for whatsoever reason.
You have my telephone number, remove it from your database.
Foneyam
Foneyam's reply13 Jan 2025, 13:45
Official
Hello Anton,                                                                                                                                                                                      

We have attempted to make contact with you with no success.

Kindly advise on a convenient time to contact you for further assistance.                                                                                                                              

Sincerely                                                                                         
FoneYam Customer Services
Foneyam
Foneyam's reply14 Jan 2025, 09:29
Official
Hello Anton,  

We can confirm that your query has been resolved on our end, we have attempted to make contact with you with no success.

Thank you for affording us the opportunity to assist.

Sincerely                                                                                         FoneYam Customer Services