1 reviews | Active since Nov 2024
5
On 31 July 2024,I went to buy a phone in Randfontein Village square at pep store,the person who was helping me said that they have a special offer for A05s and said it expired in December 2024,then i asked that this foneyam is not a contract phone,because i don't want contract phone he said no it's not a contract phone it's just a special,then the consultant there told me if to put down R869 deposit and R174 in a week time,now I get the message saying that the contract expired on 7 September 2025 and they are preparing another contract for me,so foneyam please I'm a new customer am not satisfied the way you are doing, you not giving us enough information I also saw the new rental contract came out on 4 Nov 2024,how can i fall under this new contract?am very disappointed
Thank you and i hope you will solve it for me
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
