Hellopeter
Share Your Experience
NG
Nobert G

1 reviews | Active since Mar 2025

25 Mar 2025, 14:27

.

Good day I. Am very upset with your service,it's nearly 3 weeks since my claim,I have submitted the required documents and I am up to date but you keep asking for the same documents,your call center the don't have anything to say they can't even say the status of my claim ,if you can't approve it please tell me so that I can make another plan,Thank you.

0
Replies (3)
Foneyam
Foneyam's reply25 Mar 2025, 14:34
Official
Hello Nobert,                                                                                                                                                                                      

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Service
NG
Nobert G's update25 Mar 2025, 15:42
Reviewer Update
Special thanx to phone Yami after speaking to the agent I my claim was approved in less than 20 minutes.
Foneyam
Foneyam's reply25 Mar 2025, 16:25
Official
Hello  Nobert,  
 
As per our telecoms, we can confirm that your query has been resolved.
 
Thank you for affording us the opportunity to assist.
 Sincerely                                                                                         

FoneYam Customer Service