CM
Craig M

1 reviews | Active since Aug 2015

03 Aug 2015, 13:27

Fonesure debits

Have debit orders on my bank statement from a company called Fonesure going off monthly without my consent.<br> <br> Fonesure EM-851335-3 R57 pm<br> <br> I have never taken out insurance of any sort nor have I signed any debit order authorities for this amount.<br> I would like to be provided with the following information from this company...<br> <br> A signed application form<br> A signed debit order authority<br> A copy of my contract clearly stating what items i have insured.<br> <br> This is going off a while now. I ALSO WANT A COPY OF THE CALL to confirm if the fault is on my side or not.<br> <br> If not they need to refund me ALL the money they have deducted ever. I will go through my bank statements to make sure they don't mess me around.<br> <br> Waiting for feedback!!

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Replies (1)
Fonesure/the Funeral Plan
Fonesure/the Funeral Plan's reply03 Aug 2015, 13:48
Official
Hello CraigMartins,

Please be advised that we acknowledge receipt of your complaint.

One of our customer care consultants will be in contact with you shortly.

Kind Regards,

Client Services Manager