KP
Karien P

1 reviews | Active since Jul 2010

17 Mar 2015, 11:00

Don't even know what this is for

There is an amount of R57 that goes through my bank account every month. I have stopped this debit order at the bank but Fonesure still puts it through. I don't know where to contact these people. This month it also went through although there was no money in the bank so now I have to pay R125 bank charges for the amount that did not go through. This is giving me a bad name at my bank! Please stop this debit order as it is not something we have asked for. It is really annoying now

0
Replies (1)
Fonesure/the Funeral Plan
Fonesure/the Funeral Plan's reply17 Mar 2015, 11:10
Official
Hello dolla61,

Please be advised that we acknowledge receipt of your complaint.

One of our customer care consultants will be in contact with you shortly.

Kind Regards,

Client Services Manager