ZEE THE CONSULTANT LYING TO ME

Once again I am going to report this. I called fonechoice and spoke to Zee on the 1st April 2016 regarding my tablet that has been in for repair for 8 months now. She promised to get back to me on Monday 4 April 16. Nothing happened. I called again in this morning and spoke to her. She promised that the tablet was dispatched on the 31st March 2016. She gave me the waybill no. FNC***, I called RTT and checked the number. Nothing came up. They took my telephone number, nothing. I called back to Fonechoice and spoke to Ntombi, who informed me that the tablet has not been dispatched yet. What the f..... I am so fed up with fonechoice. I am paying this contract on a monthly basis even paid the excess fee already because the excuse was that I must pay the R100 excess fee before releasing the tablet. Why should I pay this every month when all they do is lie and and making empty promises. This is really treating customers bad by lying to me everytime I call. Chesne is the supervisor and is forever in a meeting or on a call. He never gets back to me or sort anything out. What meeting if the customer service is so bad and he does not call back. Rather go for training !!!!!