zM
zodwa M

1 reviews | Active since Nov 2016

16 Nov 2016, 10:09

Worst service from Fonocoice

<p>I abought a tablet with Fonechoice and last year November iit was ****** and i sent all the required documents to them within time. I ve been contacting Fonechoice several times and sometime they say it was send back to me because thet couldnt get hold of me of which its a lie becuase i gave them couple of numbers they can use since then they keepon saying they will replace the Tablet &will be sent to me since November . Its over a year now sadly i amstill paying for the tablet that i dont have and also paying for the insurance. my id ********** 450082</p> <p>Sadlycustomer</p>

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Replies (3)
zM
zodwa M's update12 Dec 2016, 08:51
Reviewer Update

Morning you have both my numbers, if ********** 128 is not going through you can use this one ********** 297. Both these contact detauils are on your system where i normally phone a speak to your consultants.

Fonechoice
Fonechoice's reply03 Jan 2017, 10:37
Official

Good day,

I have tried contacting both those numbers again, but im not getting through.

Please contact our customer service team on *** to arrange a redelivery. We have been trying to deliver on numerous occasions yet you are unavailable to contact.

Regards,
Fonechoice Customer Support Team

zM
zodwa M's update09 Jan 2017, 07:09
Reviewer Update

Good Morning

I dont understand if you saying both numbers are not going through meaning you cant even send an sms or voicemail? Pity its only FONECHOICE who vant reach me even your partner HOMECHOICE do reach me. This is totally untrue.