Worst Service Ever!!!

I got a tablet on contract with Fonechoice in the beginning of 2015, In April the tablet had ink on the screen. I called them to come collect it for repairs which they did on 30 April 2015. It took them four months to repair and it was returned in August. Within two weeks, it died again, the screen just went black this time and I gave them a call to come collect it. I've been calling since September and up to today it has not been collected. Each time I ask to speak with their supervisor am told they are in a meeting and nobody cares to resolve my problem.<br> I am sitting with a tablet that is not working and yet am paying for it every month. It's been a year and I've only used the tablet for 4 months and the other 8 months they are enjoying my money whilst am not enjoying the benefits of the tablet am paying for. It's their tablet that is having a problem, be it it's cheap quality or faulty but now am suffering and losing my money and they do not care because they are gaining on their side.<br> I've never been so unhappy, the service is extremely poor and showing no courtesy for customers whatsoever as long as they are receiving their money.