LR
Lydia R
1 reviews | Active since Feb 2015
03 Feb 2016, 16:54
very poor service..
Me again, still haven't received my tab since last 2015 but I'm paying my money every month. I called last Monday and the guy promised to call me today and he didn't at all.! Late last year the manager promised to sort this whole thing out and she didn't.. I regret ever buying from them, never ever again! And I will tell everyone I know about them..
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Replies (1)
Fonechoice's replyOfficial
01 Mar 2016, 11:13Hello Lydia Riet,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Please feel free to contact us directly should you have any further queries on *** or ***.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Please feel free to contact us directly should you have any further queries on *** or ***.
Kind Regards
Customer Support Team
Fonechoice's reply01 Mar 2016, 11:13
Official
Hello Lydia Riet,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Please feel free to contact us directly should you have any further queries on *** or ***.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Please feel free to contact us directly should you have any further queries on *** or ***.
Kind Regards
Customer Support Team