VERY ****ED OFF CLIENT

Im so livid at the kind of service that i've been receiving from fone choice agents. Since November 2014 i have been siting with the same problem . The service delivery , the customer care really sucks . I have booked my laptop last year November as it was giving me problems , i call almost the whole month fr them to collect it finally it was collected on the 21st November of which i got it back sometime in February , still it was giving me problems and i could not log on i then booked it again same problem i had to follow up again as to why it was not collected eventually in march it was collected.I was delivered also in march i hardly had it for 1day same problem of which i booked it again after a long battle for couriers to collect teh item ,i had to phone RTT and was told that the item was never booked. Thanks to Cherise in Cape Town the problem was resolved.The item was the collected the 28/03/2015 and ever since then im waiting no call no e-mail whatso ever from Fonechoice to let me know about the status of my item. Today i called in again i spike with Unathi who kept me for more then 15 min on the phone still no joy why do i have to struggle yet my account is up date