PL
Petrus L
1 reviews | Active since Nov 2015
23 Nov 2015, 12:05
Very bad Service / lots of undermining customers
I purchase cell phone from the above mentioned company, returned for repaired, when i got it back it was not working, reported and nothing was done to date, i'm paying in the monthly basis, this is going back to mid year 2015, i'm not even allowed to talk to managers.
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Replies (1)
Fonechoice's replyOfficial
24 Nov 2015, 17:19Hello pllebesa,
Thank you for bringing this matter to our attention.
One of our consultants has been in contact with you in regards to your query.
An urgent collection has been arranged for the collection of your device to be taken to our repair centre for assessment.
The consultant will keep you updated on the progress of your query.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for bringing this matter to our attention.
One of our consultants has been in contact with you in regards to your query.
An urgent collection has been arranged for the collection of your device to be taken to our repair centre for assessment.
The consultant will keep you updated on the progress of your query.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Fonechoice's reply24 Nov 2015, 17:19
Official
Hello pllebesa,
Thank you for bringing this matter to our attention.
One of our consultants has been in contact with you in regards to your query.
An urgent collection has been arranged for the collection of your device to be taken to our repair centre for assessment.
The consultant will keep you updated on the progress of your query.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for bringing this matter to our attention.
One of our consultants has been in contact with you in regards to your query.
An urgent collection has been arranged for the collection of your device to be taken to our repair centre for assessment.
The consultant will keep you updated on the progress of your query.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team