VERY BAD SERVICE

It took me 3 weeks from when I originally arranged with Fonechoice to have the faulty Neo Tablet collected. <br> It was 3 weeks of me constantly following up and eventually having to be extremely abrupt and rude on the phone before the tablet was eventually collected. I was advised that it would take 5 working days and to assess and repair or replace and that I would have the tablet back by the following Monday. This did not happen. I am now told they will prioritise the repair for today and I will get an sms from the courier once despatched, from time of sms to delivery will be between 4 and 10 working days. All couriers do a next day delivery from one Cape Town area to another. The service I have received is shocking, it is absolutely disgusting how Fonechoice continue to con people with empty promises of good service and quality. I would like my tablet repaired or replaced as the device is faulty. If they are unable to repair or replace the device I would like the contract cancelled with immediate effect as I don't see why I should continue to pay for a device I don't have.