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donovan M
1 reviews | Active since Apr 2019
08 Sept 2021, 14:26
VERY BAD AT ALL COST SURELY WONT BE DEALING WITH THEM AGAIN
Vey Bad Customer Service. I have paid up and sent proof of payment and since l have been waiting feedback from them and everytime l call they say they will me back and all to no avail. I have requested to speak to supervisor and they tell me they will call and when l ask about my emails they always say they dont have access to email. the call centre is mis informed or they dont know what they doing at all
Helpful (0)
Replies (4)0
Replies (4)
Fonechoice's replyOfficial
08 Sept 2021, 14:35Hi Donovan.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Fonechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Fonechoice
Fonechoice's reply08 Sept 2021, 14:35
Official
Hi Donovan.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Fonechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Fonechoice
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donovan M's updateReviewer Update
08 Sept 2021, 14:42I HAVE BEEN GETTING THE SAME RESPONSE FROM YESTERDAY AND HAVE EVEN CALLED 2 TIMES ALREADY TODAY
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donovan M's update08 Sept 2021, 14:42
Reviewer Update
I HAVE BEEN GETTING THE SAME RESPONSE FROM YESTERDAY AND HAVE EVEN CALLED 2 TIMES ALREADY TODAY
Fonechoice's replyOfficial
08 Sept 2021, 14:44Hi Donovan.
Please note no complaint was received yesterday via Hello Peter site.
Kind Regards.
Fonechoice
Please note no complaint was received yesterday via Hello Peter site.
Kind Regards.
Fonechoice
Fonechoice's reply08 Sept 2021, 14:44
Official
Hi Donovan.
Please note no complaint was received yesterday via Hello Peter site.
Kind Regards.
Fonechoice
Please note no complaint was received yesterday via Hello Peter site.
Kind Regards.
Fonechoice
dM
donovan M's updateReviewer Update
08 Sept 2021, 14:48I called your call centre yesterday and 2 times already today and they have been telling me they will check and call me back in 5 minutes and even promised to have the supervisor call me.
is it really 24 hours to send a paid up letter
is it really 24 hours to send a paid up letter
dM
donovan M's update08 Sept 2021, 14:48
Reviewer Update
I called your call centre yesterday and 2 times already today and they have been telling me they will check and call me back in 5 minutes and even promised to have the supervisor call me.
is it really 24 hours to send a paid up letter
is it really 24 hours to send a paid up letter