vega tablet just went dead

Item: Fonechoice
Rating: 2
Author: Azall K

I bought a luna tablet in December and it game with a vega tablet, so its ideal for kids for presents, after 6 month the vega tablet just went dead, doesn't want to charge or anything. I phoned them to send it in for repairs, and the told me its not under warranty. I'm not happy because the tablet is only 6 month old and I do have insurance with the tablets.

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Replies (1)

Fonechoice's replyOfficial

12 Sept 2015, 11:53

Hello a.zall1@,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We have been in contact with you to arrange a collection of the device. An assessment will be done to determine the cause of damage.

A consultant will be in contact with you to provide you with an update of your query.

Please feel free to contact us directly should you have any further queries on *** or ***.

Regards,
Fonechoice Customer Support Team

Fonechoice's reply12 Sept 2015, 11:53

Official