Useless Company

A year ago I bought a phone from them. Unfortunately the soon after the phone was ******. It took 6 months to have the phone replaced with their insurance. A month after I have received a new phone... the phone was not working properly. I reported it. And was told it will be collected and if it cannot be repaired it will be replaced. Now, 4 months later... the phone has not yet been collected, repaired or replaced. I have lost count about the number of times I have phoned. I just phoned again and their system is off... so I have been told I must phone back later. Each month I make payment on time for a product that I cannot use because they cannot so their work or supply you with a good quality product. I have had it with Fonechoice.