Unsatisfied Responce

<p>I bought a Mirage Tablet from Fonechoice Cape Town , when I called them yesterday 22nd June 2017 in the afternoon to book it in for repairs , I spoke to a lady and she asked screening questions and I answer all and she said she is going to book it in and we done. In less than 5-10 minutes she called and told me that she couldn't book it in because my account is on arears. In my mind I don't the repairs got something to do with my arears because they debiting the installment every month , they coudn't stop deducting because I am in arears. Please help on this matter.</p>