1 reviews | Active since Jul 2013
Unnecessary Stress
<p>I wanted to purchase myself a phone with Fonechoice and to my suprise I was told my account is in legal, I mean I know very well that I do not owe Homechoice, FinChoice or Fonechoice and the funny part is Homechoice told me I can buy with them and Fonechoice told me I can't buy with them as my account is in legal which is so confusing. The account is one so how is this possible, I need clarity on this issue and I need a phone.</p>
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
FoneChoice Support Team
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
FoneChoice Support Team
Good day,
Thank you for bringing this matter to our attention.
We believe that your complaint has been resolved.
Should you feel that your complaint has not been resolved, please contact our call centre on *** or alternatively you can email us on ***.
Regards,
FoneChoice Customer Support Team
Good day,
Thank you for bringing this matter to our attention.
We believe that your complaint has been resolved.
Should you feel that your complaint has not been resolved, please contact our call centre on *** or alternatively you can email us on ***.
Regards,
FoneChoice Customer Support Team