Unhappy client

In August 2014 I bought a tablet from them. In July 2015 it started giving me problems.It was still under warrantee and they came to fetch it.It wasn't a week and I got it back but still it didn't work.They came to fetch it again the28 July and I still haven't received it back.After numerous phone calls they said they are waiting for the insurance.in the mean time they also changed to a new insurance company.it is going for 4 months now.I am paying for something I cannot use.i want to cancel the tablet but my contract expires next year only.I am so negative now that I do not even want the tablet back.I did speak to a supervisor Chesne who tried to help me which I appreciate but still no tablet.I am a very long client of homechoice and also finchoice and I feel they can make an exception to cancel my contract and keep the tablet.i will never order something from them again<br>