dH
david H
1 reviews | Active since Aug 2011
23 Oct 2019, 16:12
Unauthorized debit date.
I bought a laptop from phone choice last month on credit. My first debit was supposed to start on the 31 of October 2019 but Fonechoice debited today on the 23 of October 2019. Now i am stuck at work cause the money that was left in my account was for transport. A lady by the name of Thuliswa Steelman told me that there was a tracker on my account and according to their system no debit was done on my account, i am really disappointed to have received such bad service.
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Fonechoice's replyOfficial
23 Oct 2019, 16:26 Hi. We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Fonechoice's reply23 Oct 2019, 16:26
Official
Hi. We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.