****ty service, ****py goods.

The worst place to do business with. My laptop stopped working in October 2019. I tried to call there call center number. always no answer. So I skipped a payment for them to phone me. They phoned me on the 1 of November telling me my account is behind. I told them that is the only way to get hold of them. So explained the situation and agreed to a double debit 31/11/2020. They came and collect the laptop only in November. I gave them the laptop and charger. In the first week of December, the laptop came back. It was turning on, but no charger, *****s missing at the bottom of the laptop, I went to the shop and bought a new charger. Surprisingly!!!, the laptop is not charging. I tried to phone fonechoice again; no answer. I reversed the payment so they can phone me again and they phoned me the same day. I explain that there is no charger, the *****s are missing and it is still not working. I was advised to get an affidavit from the police station and email it to them. I did. They came to pick it up the next week and I didn't hear anything until 5/1/2020 I phoned them to hear what is going on. The assistant assured me that I will get feedback by the 21/01/2020 as they are all on leave. I have been calling and arguing with them. I got my laptop back today. Still not working. after a fight yesterday with courier it because they send me a message that the address is wrong. After giving my address to a really special *********** person they delivered it. I phoned home choice again and the promised me that I will get a replacement and a team leader will phone me......