RM
Rose M
1 reviews | Active since Sept 2021
30 Sept 2021, 07:01
Took a laptop with Fonechoice and it went on repairers in March 2021 till today I do not have a functioning laptop. And I am paying
I took a laptop with Fonechoice and around March 2021 it went for repairs since it came back on 9 September 2021 to my surprise the laptop came back with a broken screen and I called them immediately to tell them that the new laptop they replaced the screen is cracked, till today I’m waiting for them to come and pick up the laptop so they can give me a new one. Fonechoice is the worst with third customers, they don’t follow up with anything, they tell me different stories everyday. I pay my instalment and the laptop is insured. Since March 2021 till today I don’t have a working laptop and I pay them normal.
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Replies (3)0
Replies (3)
Fonechoice's replyOfficial
30 Sept 2021, 07:40Hi Rose.
One of our staff members will contact you shortly.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice
Fonechoice's reply30 Sept 2021, 07:40
Official
Hi Rose.
One of our staff members will contact you shortly.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice
RM
Rose M's updateReviewer Update
30 Sept 2021, 07:59Hi
You always say that. Even when I call to check up on the status of my laptop. You always say someone will call me and they never call me. All I want it my laptop. I am paying you and I never skipped any instalment. I report my smart watch galaxy Samsung I bought through home choice that it’s not working anymore and since you said you will come and pick up the watch . Home choice and Fonechoice you do not take your customers serious. I regret being your customer. I will never buy from you again. And people should be aware of how you operate. You do not care.
You always say that. Even when I call to check up on the status of my laptop. You always say someone will call me and they never call me. All I want it my laptop. I am paying you and I never skipped any instalment. I report my smart watch galaxy Samsung I bought through home choice that it’s not working anymore and since you said you will come and pick up the watch . Home choice and Fonechoice you do not take your customers serious. I regret being your customer. I will never buy from you again. And people should be aware of how you operate. You do not care.
RM
Rose M's update30 Sept 2021, 07:59
Reviewer Update
Hi
You always say that. Even when I call to check up on the status of my laptop. You always say someone will call me and they never call me. All I want it my laptop. I am paying you and I never skipped any instalment. I report my smart watch galaxy Samsung I bought through home choice that it’s not working anymore and since you said you will come and pick up the watch . Home choice and Fonechoice you do not take your customers serious. I regret being your customer. I will never buy from you again. And people should be aware of how you operate. You do not care.
You always say that. Even when I call to check up on the status of my laptop. You always say someone will call me and they never call me. All I want it my laptop. I am paying you and I never skipped any instalment. I report my smart watch galaxy Samsung I bought through home choice that it’s not working anymore and since you said you will come and pick up the watch . Home choice and Fonechoice you do not take your customers serious. I regret being your customer. I will never buy from you again. And people should be aware of how you operate. You do not care.
RM
Rose M's updateReviewer Update
15 Oct 2021, 10:36Till today (15 October 2021) this matter has not being resolve and I am paying Fonechoice. All they tell me when I call is they will get back to me and they don't.
RM
Rose M's update15 Oct 2021, 10:36
Reviewer Update
Till today (15 October 2021) this matter has not being resolve and I am paying Fonechoice. All they tell me when I call is they will get back to me and they don't.