1 reviews | Active since Jun 2014
Terrible service
I sent in my tablet for a repair to fonechoice 7 WEEKS AGO !!!!! for just a new glass screen as my glass had cracked for the 2nd time! It has been such a hassel and the call centres attitude is utterly disgusting . . . It is ridiculous to think that you call for an update on your repair only to be told that they don't know!! And then you ask well why do you not know it is your bussines to know its said to you in a slow voice as if you are a stupid person WE DONT KNOW?????? Fonechoice it is your repair centre how DO YOU NOT MAKE IT YOUR BUSINESS TO KNOW!!Your services are terrible!!and a disgrace to customer service everywhere!! I guess I should wait another 2 months before I know where my property is. . . .
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team