ZM
Zanele M
1 reviews | Active since May 2015
08 May 2015, 14:27
Tablet Screen went blank after just a month
An update from yesterday's query<br> I was promised yesterday that the tablet would be collected this morning and it still hasn't.<br> i called the call centre again today for assistance twice and twice I've been promised a call back @13:18, its now 14:26 and Norma still has not called. The service is so pathetic to say the least!!! <br> <br> \I bought a Tablet in March from Phone Choice.<br> The tablet' screen went blank in April
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Fonechoice's replyOfficial
11 May 2015, 12:06Hello zaneleluciam,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
One of our friendly consultants will be in contact with you shortly.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
One of our friendly consultants will be in contact with you shortly.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Fonechoice's reply11 May 2015, 12:06
Official
Hello zaneleluciam,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
One of our friendly consultants will be in contact with you shortly.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
One of our friendly consultants will be in contact with you shortly.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team