BM
BURNETT M
1 reviews | Active since Feb 2012
11 Jun 2015, 14:24
TABLET DID NOT ARRIVE YET
I ORDER A TABLET FROM YOU. BUT I CANT SEEMS TO GET AN ANSWER AS TO WHEN IT WILL BE DELIVERED TO ME. I ASK ONE OF YOUR CONSULTANTS AS TO WHEN WILL MY TABLET WOULD BE DELIVERED. ALL SHE COULD TELL ME WAS WAS THAT IT WOULD TAKE 10 WORKING DAYS. SHE DIDNT EVEN LOOK ON THE SYSTEM OR WANTED TO TAKE MY ID NUMBER. THIS IS A VERY BAD SERVICE I DONT KNOW WHY I DID EVER BOTHER TO ORDER WITH FONECHOICE IN THE FIRST PLACE.<br> <br> CAN YOU PLEASE COME BACK TO ME IN THIS REGARD.
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Fonechoice's replyOfficial
16 Jun 2015, 14:30Hello BURNILL,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Best regards,
Fonechoice's reply16 Jun 2015, 14:30
Official
Hello BURNILL,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Best regards,