LR
Lydia R
1 reviews | Active since Feb 2015
12 Nov 2015, 10:36
Tablet
for how long to have to wait for Fonechoice to repair my tablet? Why am I paying for a product that I don't have? its been how long now? Will I have lay my eyes on this tablet that I'm paying for again? I've NEVER missed a payment but this is what I'm getting from you? its very easy for you to send marketing messages but never give feedbacks on products that need to be repaired/replaced? <br> Your service is bad! every time I must run to this website in order for you to assist me? I thank this website for granting me this opportunity to expose such negligence towards clients.<br> <br> Or you can keep your tablet and I will stop paying you for something I don't have!!...
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Replies (1)Fonechoice's replyOfficial
21 Nov 2015, 11:48Hello Lydia Riet,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for the delay in collecting and repairing your device.
Please be advised that your device is currently with our repair centre for assessment. One of our consultants will be in contact with you to provide you with an update on your query.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for the delay in collecting and repairing your device.
Please be advised that your device is currently with our repair centre for assessment. One of our consultants will be in contact with you to provide you with an update on your query.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Best regards,
Fonechoice's reply21 Nov 2015, 11:48
Official
Hello Lydia Riet,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for the delay in collecting and repairing your device.
Please be advised that your device is currently with our repair centre for assessment. One of our consultants will be in contact with you to provide you with an update on your query.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for the delay in collecting and repairing your device.
Please be advised that your device is currently with our repair centre for assessment. One of our consultants will be in contact with you to provide you with an update on your query.
Should you have any further queries please feel free to contact us directly on *** or alternatively you can email us on ***.
Regards,
Fonechoice Customer Support Team
Best regards,
