SL
Sonia L
1 reviews | Active since Mar 2016
18 Dec 2017, 09:25
STOP calling me
Please stop calling me, the person you are looking for does not own my cellphone number. I am now telling you again: Vuyokazi Speelman is using my cellphone number **********ly!! I get calls every single day and I am fed up as I do not have an account with you and never will. Please remove my cellphone number from your system and stop harassing me for someone elses debt.
Helpful (0)
Replies (3)0
Replies (3)
Fonechoice's replyOfficial
18 Dec 2017, 11:26Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Fonechoice's reply18 Dec 2017, 11:26
Official
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Fonechoice's replyOfficial
19 Dec 2017, 09:21Good day,
Thank you for allowing us to assist you.
We hope you are satisfied with the outcome of your complaint.
If you have any further queries please feel free to call our contact centre on ***or email ***.
Kind Regards,
FoneChoice Support Team
Best regards,
Fonechoice's reply19 Dec 2017, 09:21
Official
Good day,
Thank you for allowing us to assist you.
We hope you are satisfied with the outcome of your complaint.
If you have any further queries please feel free to call our contact centre on ***or email ***.
Kind Regards,
FoneChoice Support Team
Best regards,
SL
Sonia L's updateReviewer Update
20 Dec 2017, 12:23Thank you so much for attending to my complaint. It seems that the problem has been sorted and that my number was removed from your system. Thank you kindly!!
SL
Sonia L's update20 Dec 2017, 12:23
Reviewer Update
Thank you so much for attending to my complaint. It seems that the problem has been sorted and that my number was removed from your system. Thank you kindly!!