1 reviews | Active since Jun 2016
still waiting for my tablet and i'm paying
<p>i had a claim in november, my tablet got ****** submitted the documents on the 23 November 2015, i had to fight before i got a replacement. in january i got another only it wasnt reading the sim cards i took it back and i havent received it even today. it's been 5 months now, when i call i get empty promises and yet i pay them every month. somebody had better fix this or i'm taking this further it's unexceptable. i'm so furious.</p>
still no feedback, i wont pay until i get my tablet.
still no feedback, i wont pay until i get my tablet.
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
guess what i was told today that you can't help me cause it's out of warranty, i'm not the one who wasted time with a faulty tablet, you gave a faulty tablet from day one in 2015 i couldn't use it and yet i paid you guys every cent. i will tell whoever is willing to listen about this kind of service from fonechoice.
i will NEVER EVER buy anything from you and i will make sure my friends and family don't buy from you either. thanks for nothing. You buy something in 2015 and start using it in 2017 when it starts giving you problems yet again no one cares.
guess what i was told today that you can't help me cause it's out of warranty, i'm not the one who wasted time with a faulty tablet, you gave a faulty tablet from day one in 2015 i couldn't use it and yet i paid you guys every cent. i will tell whoever is willing to listen about this kind of service from fonechoice.
i will NEVER EVER buy anything from you and i will make sure my friends and family don't buy from you either. thanks for nothing. You buy something in 2015 and start using it in 2017 when it starts giving you problems yet again no one cares.