BW
Bianca W

1 reviews | Active since Aug 2014

23 Feb 2018, 12:57

Special What special

I have bought a laptop with fonechoice in November, It had a tablet included as a special. The tablet never switched on, it was collected beginning December. I have made numerous calls, No tablet, no feedback

0
Replies (2)
Fonechoice
Fonechoice's reply23 Feb 2018, 13:00
Official

Dear Sir/Madam


Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team

Best regards,

Fonechoice
Fonechoice's reply23 Feb 2018, 13:55
Official

Good day

Thank you for allowing us to resolve your query.

Kind Regards
FoneChoice Customer Support Team

Best regards,