So frustrated!!

Hi!<br> <br> I am finally at wits end with this company. Last year October I sent my OMEGA tablet back for a cracked screen (it was accidentally dropped), I had only used it for a week. I then paid the insurance as requested for them to fix the screen. I ONLY received the tablet back In January after numerous phone calls to them.<br> <br> I finally got my tablet back in January to which it only worked for one day and went dead, just blank, it doesn't even show that it's charging.<br> <br> I am now waiting for 3 weeks for them to just collect the tablet, after 3 calls and all different excuses I have now had it!!<br> <br> Lastly I called them today requesting that they pick up the tablet immediately cancel my contract as I have been paying for the phone for approx. 5 months now and have literally only used it for 1 week.<br> <br> Peter, I am really asking for help here. I want to stop the debit order but I don't want this to reflect badly on my credit record.<br> <br> PLEASE HELP!