GD
Gugulethu D
1 reviews | Active since Jun 2014
29 Jun 2015, 14:59
Sick of waiting on proper service while Im paying!
Ok really?<br> <br> Ive been waiting months for collection! The last communication on Tuesday/Wednesday last week was that the laptop would be collected. After gazillion phone calls Im still waiting. You call the call centre and each time \""\""\""Yes mam"
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Replies (1)
Fonechoice's replyOfficial
30 Jun 2015, 12:08Hello Jujuletuoa,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
A consultant will be in contact with you shortly.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
A consultant will be in contact with you shortly.
Regards,
Fonechoice Customer Support Team
Fonechoice's reply30 Jun 2015, 12:08
Official
Hello Jujuletuoa,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
A consultant will be in contact with you shortly.
Regards,
Fonechoice Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We acknowledge your frustration regarding this matter and we are committed to resolving your query which is currently under investigation.
Your feedback is important to our company as it allows us to improve our customer service and to provide our customers with the best service possible.
A consultant will be in contact with you shortly.
Regards,
Fonechoice Customer Support Team