Really now

<p>I asked for a settlement letter in August this year I was told I could be given a settlement amount on the telephone wich was odd but I got it and settled my account guess what? in September I was debited for insurance that I had issues with from when I tried to claim. Fast forward to early December boom I had an owing amount after I was specifically told that I had settled my account and it was paid up. @Fonechoice I want a settlement letter and for your agents to stop making me offers cause you just lost a loyal customer guess what I will never buy anything from you again!</p>